What people say about Prestige Group Real Estate
I have used Prestige Group Real Estate to manage a property for the last 5 years and have received fantastic service , currently we have asked Prestige Group to sell the property and again great service , i fully recommend using the services offered for rental or sale of a property.
As tenants, Prestige have been fantastic. Responsive and organised. Kirstin Genesis has been a fabulous and professional property manager who has always been a pleasure to deal with. The best agency and people we've dealt with in many, many years of renting. Thank you.
Both my wife and I would like to thank Sam Sofia for he’s expertise and professionalism in our recent dealings . During stressful times in our lives, our experience with Sam was seamless and with ease. Sam’s communication, dedication, commitment and enthusiasm throughout the campaign was the major factor of our success in a timely manner. We would not hesitate in recommending Sam to all our family and friends.
Rocco & Carmel
Ricky was really easy to work with he was easy to talk to there were no if’s or but’s his experience in housing market was easy to notice as soon as he walk in,He knew what he was talking about and he could back up what he was saying. l wouldn’t hesitate to work with Ricky again if l were to sell again. Highly, Highly recommended for anyone thinking of selling or buying property
We rented through Prestige Group for almost 2 years whilst living in Melbourne. From the initial viewing of the property, to the final inspection they were extremely professional and all staff were polite that I dealt with. Every request made to our property manager Kirstin was actioned within a few hours of sending an email and often resolved well before the timeframe given. They were also very respectful in arranging routine inspections with me being a shift worker. Our end of lease process was uncomplicated and again viewings were scheduled at mutually convenient times with Sam who even thanked us for keeping the property pristine!
Ana you're the Best!!!!!! I moved in a house having some Internet issues. Ana helped all the way till everything was fix. I wish i could give you more stars. 100% Profession 100% Friendly 1000% Helpful Thanks Ana :-)
I recently sold my property through Ricky from Prestige Real Estate. Ricky was great right from the start. Very professional and knowledgeable of the area. He knew we had a great home and would achieve the result we wanted. He exceeded our expectations. Definitely recommend Ricky.
Sam Sofia was fantastic in securing a tenant for my property. The experience was 5 star. He guided me through the whole process and was pleasantly surprised how quickly he found a tenant. Sam is professional, helpful, friendly and a good communicator. Thank you Sam ... your assistance and honesty was greatly appreciated, and thank you for patiently answering my many questions. 😊
Kirstin Genesis is a very good, very professional real estate agency and we trust her service. Thank you, Kirstin
My property recently was vacated. In the midst of the most difficult time to re -lease property just before Christmas, I was stressed and disappointed, expecting financial difficulties. Sam from Prestige Group kept me optimistic reiterating, "Have faith in me, trust me". After less than 2 weeks, Sam came through, property now rented. Highly recommend to get all your property requirements met. Super professional and high regard for customer service. Thank you
I have known Chris Gatt for several years as my broker. Recently, Chris successfully sold my house after just 4 weeks after going on the market, which was a surprise to me. He also managed to find a buyer that my timelines. Marketing and getting the contract signed is only the initial step – Chris has an exceptional cheerful personality in being calm and helped the transaction go through by managing the expectations of the buyer and mine. His timely and intelligence advice was extremely invaluable in ensuring all aspects were taken of till completion. With beneficial business connections, Prestige Group is a convenience so much more than just real estate. I continue to use them for all my other business and personal requirements. I have no hesitation to recommend Chris to anyone who is looking to buy or sell property
These guys property manage both my properties and i can not say anything bad from my experience the last 3-5 years. My Top 5 thinks to go for each star 1) Rental renewals process between landlord and tenant done before with a increase amount recommendation without having me chaise them 2) Property Management Team are onto issues even on XMAS DAY and i had the plumber attend my tenants property for a burst pipe i expected a 1K invoice and it wasn't even $400 I would like to see anyone else try and get someone out on xmas day with emergencies like that at this cost. 3) Tenants issues and communication back to landlord is great for finding the best outcome 4) Paying my invoices for my property. Insurances, water & electrical bills, rates etc. no agents do this 5) Property Tree - Accountants dream you can see all your invoices and expenses and rental income tracking and schedules.... awesome solution for viewing if you like knowing what is going on Keep up the good work!
My friend referred me to Prestige Group Real Estate to manage our investment properties. I'm glad that I went through with Prestige. Their customer service is excellent. I've been working with Sam in leasing out 2 of our properties and he's been on the ball. His communication been great in keeping me posted and updated. They have weekly emails updates to track the progress of the inspections so you know exactly what's going on. They have an online portal where you can log in and check your statements. Their system is great and well managed. Their admin is just as helpful in answering any questions you may have. I've been really happy with this business and looking forward to working with them in the long-term. Thanks to the Prestige team and Sam for all your hard working efforts.
Hoang Gam Le
As a property owner who had issues with another agent who could not rent out our property and caused loss of money due to incompetence, Sam Sofia was recommended to us and found a top tier tenant within a week. At all times the communication, professionalism and advice was spot on. Highly recommend Sam.
Best real estate agency i have ever dealt with. They are polite, knowledgeable, professional and efficient. Highly recommended! Thanks Prestige Group.
Luisa Di Luca